Rental FAQ

PARKER-KAUFMAN, REALTORS, serving our area since 1926, has managed vacation rental property on Jekyll Island since 1963. Property management(both vacation rentals and annual leases) along with real estate sales are a major portion of our business. Our parker-kaufman.com web site is designed to help you in selecting a vacation cottage that will best suit your needs. On our website you will find multiple photos of each cottage together with a brief description, cottage amenities, rental rates and availability.

All vacation cottages (single family, multi-family and condos) managed by Parker-Kaufman are privately owned and vary from modest to quite plush. Rental rates are based on location, general condition, size, number that the cottage accommodates, and the amenities the cottage offers. We ask that you treat these properties with the care you would your own home so that they will be available for the enjoyment of yourself and others for years to come.

Rental Seasons

2018 OFF-SEASON RATES Apply

  • January 1st – March 2nd, 2018
  • August 4th – December 31st, 2018.
2018 MAY RATES Apply

  • April 28th – June 1st, 2018.
2018 SEASON RATES Apply

  • March 3rd – August 3rd 2018.

Rental Rates

Our rental rates are based upon a seven (7) day stay. The rental week runs from Saturday to Saturday – during Peak Seasons. During Off-Season other beginning and ending days may be possible.

IMPORTANT NOTE FOR SHORTER STAYS:

  1. Shorter Stays (a minimum of 3 days) may be available and can be reserved within (10) days of your arrival. Booking shorter stays farther out may be possible during May and Fall Off-Season periods. – Please contact us for details. 888-453-5955 or 912-635-2512.
  2. Monthly Rates are also available.

HOW TO MAKE A RESERVATION
Reservations can be made online or by calling Toll-Free 888-453-5955 or 912-635-2512. Please select 3 or 4 cottages when calling for a reservation in the event your first choice is not available. Our staff is very knowledgeable and will be happy to provide you with available dates and answer any questions you may have about our cottages and the Island itself.

To reserve on line, select the time frame you are interested in and check the amenities you are seeking and search availability. If you know the cottage name you are interested in, you can search by that cottage name.

While you are here on Jekyll, it may be possible for you to view other properties if they are available.

CHECK-IN
Check-in time is 4:00 p.m.
Please do not arrive before then, unless other arrangements have been made.PLEASE DO NOT go to the cottage you have rented prior to checking in at our office. That may interfere with the cleaning crew. You are responsible for any damage to the property during your stay so please let us know immediately if you detect a problem. Do not wait until check-out to let us know. You will have a set of House Rules and a Guest Survey in your cottage. Please review the rules and fill out the survey before leaving. We appreciate the feedback from our tenants. Let us know in advance if you are going to be a late arrival.

CHECK-OUT
Check-out is 10:00 a.m.We ask that you make every effort to meet your check-out time. This will allow us to get ready for the next tenants. If you have rented linens, please bundle them in a pile, inside next to the front door. We also ask that you sweep, clean the stove and refrigerator, empty the trash, turn off all lights and lock doors and windows. Please remember to return the Guest Survey.

KEY RETURN POLICY
PLEASE RETURN ALL KEYS to our Parker-Kaufman Office on check-out. A $5.00 fee will be charged for each cottage or villa key not returned. We have a key drop box for your convenience.

DEPOSITS
To secure your rental, we MUST receive payment for 50% of the rental rate within seven (7) days of making a reservation or it will be released. You may pay by credit card when booking directly on line or by phone reservation. Paperwork WILL NOT be mailed until we receive your deposit. At that time, your reservation will be confirmed and a confirmation will be emailed or US mailed to you.

The balance of the rent, services, taxes and a reservation processing fee are due 14 days prior to your arrival. Prepayment will facilitate your check-in.

METHOD OF PAYMENT
We can accept payment by cash, personal check, traveler checks, VISA, MasterCard or Discover. Personal checks will only be accepted at check-in with a valid photo ID (i.e. Driver’s License, Military or Government ID).

TAXES
Georgia 7% sales tax applies to cottage and linen rentals. A 5% Hotel/Motel tax is charged on the first 30 days of your stay. (All tax rates are subject to change).

COTTAGE CLEANING FEE
A cleaning fee has been added to your cottage confirmation. All Cottages are housekeeping cottages, with vacuum, broom and mop provided. We ask that you leave the property broom clean, refrigerator empty, dishes run in the dishwasher, garbage placed in outside garbage (green top) containers, recycling only placed in (yellow top containers). Unusual extra cleaning if necessary will incur an additional charge.

RENTAL DAMAGE PROTECTION
Accidental property damage is always a possibility (as it is in your own home – such as a broken lamp, or vase). A peace of mind $44.95 Damage Protection Fee is included in your rental through CSA Insurance, covering up to $3,000 potential damage to the rental unit during your stay. You may opt out of this charge in which event your credit card will be charged for any damage to the property during your rental no matter what the cost. For details contact CSA (866-999-4018). Please report any damage to us when it occurs.

RESERVATION PROCESSING FEE
A Reservation Processing Fee of $20.00 is charged on each reservation.

CANCELLATION POLICY
ALL CANCELLATIONS MUST BE IN WRITING and can be sent via U.S. Mail, Email inquiry@parker-kaufman.com or by Fax (912-635-2190). It is the renter’s responsibility to check with our office to insure we have received your notice to cancel a reservation.

If a cancellation occurs anytime up to 180 days prior to your arrival, we will automatically refund your deposit less the $30.00 service charge and $20.00 reservation processing fee. In the event the cancellation occurs within 180 days prior to your arrival, we will make every effort to re-rent the cottage for that time period. However, the deposit, less a $30.00 service charge and $20.00 reservation processing fee, will be refunded only when the cottage has been re-rented. Since all cottages are individually owned, upgrading from one cottage to another cottage will be treated in the same fashion as a cancellation. Travel Insurance is available.

TRAVEL INSURANCE
You may wish to protect your vacation investment. Vacation “Trip Interruption Insurance Coverage” is available online from CSA Insurance (866-999-4018) or possibly your local insurance agent.

PET POLICY
Pets are NOT PERMITTED at any time in cottages where so designated in the property description in the brochure or on our website.

In cottages where pets are permitted a $150.00 Non-Refundable Pet Fee is due upon arrival unless otherwise noted. Please see the individual pet friendly cottage description for more information.

This policy is strictly enforced and tenants in violation will be asked to vacate the premises with no refund.

COTTAGE INFORMATION

WHAT TO BRING
(These items are NOT provided by the owner or Parker-Kaufman)

  • Sheets and Towels (unless you are renting them from us)
  • Paper Products (toilet tissue, paper towels, trash bags, coffee filters, etc.)
  • Cleaning Supplies (all-purpose cleaner, bathroom cleaner, glass & floor cleaner, etc.)
  • Personal Items (hand soap, shampoo/conditioner, lotion)
  • Please Note: A starter set of Linens, paper products and toiletries are provided for those renting units at Villas By The Sea.

FURNISHINGS
All cottages are equipped with ranges, refrigerators, cookware, silverware, and dishes. Each is furnished, equipped and maintained according to the owner’s preference. All Cottages are housekeeping cottages, with vacuum, broom and mop provided. Bedding includes mattress pads, pillows and bedspreads (blankets are provided in wintertime), however, NOT LINENS.

Rentals linens MAY BE ORDERED provided we receive your request at least 14 days prior to your arrival date. A linen rental form is available here.

Paper products (toilet tissue, paper towels, etc.), as well as soaps and detergents are not furnished with the rentals.

EQUIPMENT & APPLIANCES
All of the rental cottages offer the following: air conditioning, heat, telephone, television, and cable TV/Satellite service (some have HBO or upgraded digital cable service, where noted). Parker-Kaufman, as rental agents, CANNOT GUARANTEE the operation of the air conditioning, or other appliances: however, we will do our very best to have any malfunction repaired as soon as possible. Please note: Your refrigerator works best on the middle setting. If you have just arrived with room temperature groceries or hot items from your automobile, please allow at least 12 to 24 hours for the refrigerator to reach the proper setting. It helps to not load entire cases of hot soda cans all at once.

RENTAL RATES, FURNISHING AND EQUIPMENT ARE SUBJECT TO CHANGE WITHOUT NOTICE.

WIFI and DSL SERVICE
WIFI service where offered cannot be guaranteed. We CANNOT REFUND for WIFI or DSL equipment failure. Not all WiFi lines are secured

TELEPHONES and LONG DISTANCE SERVICE
There is no charge for local telephone calls.

LONG DISTANCE or COLLECT CALLS
Long distance or collect calls should not be charged to the cottage telephone. Any long distance charges must be paid for by the renter by calling card or credit card at the time the call is placed. In the event that a long distance call is charged to the cottage phone, the renter will be billed for that call along with a $5.00 handling fee.

Cellular phone service is always an option.

BABY BEDS & HIGHCHAIRS
We have a good supply of portable baby beds (full size) and highchairs available for weekly rental on a first-come, first-served basis. Please request these in advance. Crib sheets not available.

NO-NO’s
Furniture moved from one area of the cottage to another will result in additional charges. DO NOT REMOVE ANY FURNISHINGS FROM THE COTTAGE or move it from one cottage to another (furniture, cookware, dishes, utensils, etc.) No campers or recreational vehicles are allowed on the premises.

DO NOT PARK ON THE LAWNS

PARKING FEE
Currently a fee of $6.00 is charged by The Jekyll Island Authority for each vehicle entering Jekyll Island. (A parking fee of $10.00 may be charged during certain holidays) Parking fees are used to help maintain Jekyll Island’s pristine beauty. Other options are available: (subject to change)

Yearly Decal – $45.00 (Plus a one time equipment fee) or a Weekly Decal – $28.00.

Brunswick Office

Parker Kaufman
506 Monck Street
Brunswick, GA 31520
(912) 265-7711

inquiry@parker-kaufman.com

Jekyll Island Office

Parker Kaufman
21 Main Street, Suite 103
Jekyll Island, GA 31527
(912) 635-2512

inquiry@parker-kaufman.com

The Cottages

The Cottages at Jekyll Island
200 Turtle Track Lane
Jekyll Island, GA 31527
(912) 319-2161

info@thecottagesatjekyllisland.com