Cottages Rental FAQ

THE COTTAGES AT JEKYLL ISLAND (TCAJI) INFORMATION

AGE RESTRICTION: Guests of ALL ages are welcome at The Cottages; however, one must be 25 years of age to enter into a rental agreement with Parker-Kaufman Realtors. The person entering into the agreement must also be present at the Cottage during the rental period.  Parker-Kaufman Realtors reserves the right to cancel any reservation without refund if this policy is violated.

MANAGEMENT: Each Cottage is privately owned and managed by Parker-Kaufman Realtors. Parker-Kaufman Realtors is also the onsite management company. The office is located inside TCAJI Clubhouse. Hours are Monday-Friday 9-5, Sat as needed. Closed Sunday. Telephone Number 912-319-2161

KEYS: The Cottages at Jekyll Island uses keyless entry; a code will be required for access.  Two key fobs will be on the kitchen island upon arrival. These will give access to the pool and clubhouse. The key fobs need to be left on the island upon departure. A $50 fine per fob will be assessed if fobs are not left on the kitchen island. 

CLUBHOUSE AND AMENITIES: Guests are welcome to use the Clubhouse, pool, community fire pit and fitness. Rules are posted and should be followed. Children under the age of 16 must always be accompanied by an adult while using the amenities. Failure to follow rules will result in loss of privileges. Gusts are not allowed to bring guests staying outside of The Cottages into the amenities.

DAMAGE WAIVER FEE:

A Damage Waiver Fee is included in the total cost of all reservations. It protects you from incurring expenses related to accidental damage to your rental unit occurring during your stay PROVIDED DAMAGE IS DISCLOSED TO MANAGEMENT PRIOR TO CHECK-OUT.

WHY DO WE PROVIDE IT?

Everyday life can be filled with stressful situations and when you go on vacation, you should be able to relax and enjoy your getaway. Our Damage Waiver Fee is designed to make your relaxation and comfort unspoiled. Instead of putting down a large up-front security deposit, this small fee offers protection for those little incidents. No more credit card holds or canceled check fees to worry about. No need to trouble over accidental damage in your unit. If something breaks, simply let us know immediately and your waiver will cover the cost to repair or replace the item. Most importantly, you are provided with the confidence to enjoy your vacation without worry.

WHAT IS INCLUDED?

Minor, accidental damage to your unit and its contents during your stay such as: scratches on the doors, floors or walls, broken glassware, spills, stains, and broken furniture. Each registered guest is protected by this waiver and will not be obligated to pay for reported incidences of accidental damage to the unit and its contents up to $3,000 per stay.

WHAT IS NOT INCLUDED?

Intentional or careless damage to your unit is not included. Your personal items are not covered. Damage discovered by management is not covered. All damage must be reported prior to checkout.

Coverage is not provided for:

  1. Damage related to an intentional act or gross negligence. These include but are not limited to: damage caused by a party, damage caused by smoking or pets and theft or removal of unit inventory.
  2. Damage related to violation of our rental policies.
  3. Damage to personal items.
  4. Damage caused by any person other than you or your traveling companions.
  5. Damage not reported immediately to management.
  6. Damages exceeding $3,000 in repair or replacement cost per stay.
  7. Loss or theft.

Your Duties When Damage Happens:

  1. Take all reasonable, necessary steps to prevent further damage.
  2. Report damage in writing to management prior to check-out.
  3. Provide management with all related documentation such as a police report or repair estimate.

You are responsible for all damage to your rental unit and its contents occurring during your stay not covered by damage waiver fee. Your credit card will be charged for any damage not covered by damage waiver fee.

LOCATION: To locate your Cottage, use the physical address on your confirmation and not the Cottage number. We use Cottage numbers for marketing purposes only. The street number will be on the Cottage, not the Cottage number.

PAPER PRODUCTS: A starter set of paper products (toilet tissue, paper towels, trash bags, dish washer pods, soap & shampoo in each bathroom) are provided. Please keep in mind that this is only starter set, should you deplete your supply, you will need to replenish at your expense. Please plan accordingly.

LINENS: Linens are included with your rental. There will be one towel/wash cloth set supplied per guest, for the maximum number of guests the Cottage occupies.  If the Cottage sleeps 6 there will be 6 set ups, etc. Each cottage is equipped with a washer & dryer.  TCAJI has a policy against any laundry hanging outside on railings. This includes beach towels, swimwear, etc.

FURNISHINGS
All cottages are equipped with ranges, refrigerators, cookware, flatware, and dishes. Each is furnished, equipped, and maintained according to the owner’s preference. All Cottages are housekeeping cottages, with vacuum, broom and mop provided. Bedding includes mattress pads, pillows, and bedspreads.

EQUIPMENT & APPLIANCES
All of the cottages offer the following: air conditioning, heat, telephone, television, and cable TV service (some have HBO or upgraded digital cable service, where noted). Parker-Kaufman, as rental agents, CANNOT GUARANTEE the operation of the air conditioning, or other appliances: however, we will do our very best to have any malfunction repaired as soon as possible. Please note: Your refrigerator works best on the middle setting. If you have just arrived with room temperature groceries or hot items from your automobile, please allow at least 12 to 24 hours for the refrigerator to reach the proper setting. It helps to not load entire cases of hot soda cans all at once. HVAC system is a dual zone system and works best when both floors are set to the same temperature. Do not leave the HVAC fan set to on, HVAC fan should be on auto to cool properly and reduce humidity inside the home.

RENTAL RATES, FURNISHINGS AND EQUIPMENT ARE SUBJECT TO CHANGE WITHOUT NOTICE.

WIFI: Each Cottage has WIFI service. WIFI password will be in the Cottage Book located on the kitchen island. Xfinity is the service provider.

FURNITURE: Furniture moved from one area of the cottage to another will result in additional charges. DO NOT REMOVE ANY FURNISHINGS FROM THE COTTAGE or move it from one cottage to another (furniture, cookware, dishes, utensils, etc.)

NEIGHBORS: There are folks who live here full time, as well as part-time residents. Only 40 of the 122 cottages are rental, so please be courteous of your neighbors.

NOISE:
Being thoughtful of one’s neighbor can be another answer to good living and is an especially important consideration in a multi-family building. Loud noise from television, stereo equipment, musical instruments and talking should always be kept to a minimum, especially during the hours of 11:00 pm to 8:00 am. If you should be disturbed by noise, please notify management, or contact the Georgia State Patrol.

PETS/SMOKING: Pets are not allowed and smoking is strictly prohibited in any of the rental Cottages. Smoking in common areas is also not allowed.

TRASH & RECYCLING: There are two compactors located north of the Cottages Clubhouse near Beachview Drive. One for recycling and one for household garbage. These are compactors and not dumpsters, so you must physically open the door to put the trash inside.  Do not store garbage on porches.

PARKING: Each Cottage has a two-car parking pad in front, and some have additional garage space available. Please be aware of the number of vehicles allowed at each Cottage. Parking in the street or on the grass is prohibited. Campers, boats, and trailers are not allowed on the premises at The Cottages.  Each driveway is private and parking in other driveway is prohibited without prior permission A vehicle registration will need to be completed and returned to the clubhouse office within 24 hours of arrival. Cars parked in street, partially in street or on grass will be towed without notice. Electric carts are considered a vehicle.

DEPARTURE: Empty the refrigerator, dispose of all trash and garbage, and run the dishwasher. 2 Clubhouse key fobs are to be left on the kitchen island. There will be an automatic $50.00 charge per fob that is not on the island at departure. All televisions should be set on cable setting. Please secure the cottage when leaving.

PARKING FEE
Currently a fee of $8.00 is charged by The Jekyll Island Authority for each vehicle entering Jekyll Island. (A parking fee of $12.00 may be charged during certain holidays) Parking fees are used to help maintain Jekyll Island’s pristine beauty. Other options are available: (subject to change)

Yearly Decal – $55.00 (Plus a onetime equipment fee) or a Weekly Decal – $38.00.

CANCELLATION POLICY: Below is our cancellation policy. In addition, we are allowing guests to move dates within one year of arrival date without penalty, if trip is interrupted due to COVID-19 restrictions or due to mandatory evacuation due to weather.
ALL CANCELLATIONS MUST BE IN WRITING and can be sent via US mail or Email. It is the renter’s responsibility to check with our office to ensure we have received your notice to cancel a reservation. Bookings cancelled 90 days before the start of stay will receive 100% deposit refund minus a $50 cancellation fee. Bookings cancelled 60-90 days before the start of stay will receive the full refund of deposit minus a $50 cancellation fee, ONLY if the unit re-rents for the same time. Bookings cancelled less than 60 days before the start of stay will receive no refund of deposit. The $20 reservation processing fee in non-refundable. Since all cottages are individually owned, upgrading from one cottage to another cottage will be treated in the same fashion as a cancellation.

Brunswick Office

Parker-Kaufman
506 Monck Street
Brunswick, GA 31520
(912) 265-7711




Jekyll Island Office

Parker-Kaufman
21 Main Street, Suite 103
Jekyll Island, GA 31527
(912) 635-2512

The CottagesThe Cottages

The Cottages at Jekyll Island
200 Turtle Track Lane
Jekyll Island, GA 31527
(912) 319-2161